Help & Support
Frequently Asked Questions
How do I book a ticket?
Select your from/to cities and travel date on the home page, choose a bus from the results, select your preferred seats, fill in passenger details, and confirm your booking. You'll receive a confirmation instantly.
How do I cancel a booking?
Go to My Bookings, find your upcoming booking, and use the cancel option. Refund will be processed as per the cancellation policy.
How do I get a refund?
Refunds are processed automatically to your original payment method within 5-7 business days after cancellation.
What if I miss my bus?
Contact our support team immediately. We'll help you reschedule subject to availability. Partial refund may apply depending on the timing.